SatLink Hire Privacy Policy
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Privacy Policy
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Effective Date: 03 March 2026
Satlink Hire ('we', 'our', 'us') respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth).
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1. Information We Collect
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We may collect the following personal information:
- Full name
- Phone number
- Email address
- Residential or delivery address
- Identification details (if required for equipment hire verification)
- Payment details (processed securely via Stripe)
- IP address and website usage data
We only collect information that is reasonably necessary to provide our services.
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2. How We Collect Information
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We collect information when you:
- Submit a booking enquiry
- Make a payment
- Contact us via email or phone
- Use our website
Our website may also collect limited technical data through cookies and analytics tools.
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3. How We Use Your Information
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We use your information to:
- Process bookings and hire agreements
- Verify identity where required
- Process payments
- Arrange delivery or pickup
- Communicate regarding your hire
- Provide customer support
- Comply with legal obligations
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4. Payment Processing
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All payments are processed securely through Stripe Payments Australia Pty Ltd.
Satlink Hire does not store your full credit or debit card details. Stripe handles payment processing in accordance with PCI-DSS security standards.
For more information, visit: https://stripe.com/privacy
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5. Data Security
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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information is stored securely via Wix and Stripe platforms.
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6. Disclosure of Information
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We do not sell or rent your personal information.
We may disclose information:
- To Stripe for payment processing
- To delivery partners if required
- Where required by law
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7. Cookies & Analytics
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Our website may use cookies and analytics tools to improve user experience, understand website traffic, and improve service performance.
You can disable cookies in your browser settings.
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8. Access and Correction
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You may request access to your personal information or request corrections by contacting us:
Email: info@satlinkhire.com
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9. Changes to This Policy
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We may update this Privacy Policy from time to time. The latest version will always be available on our website.